Mary Gendron has had a protracted profitable profession as a transformational chief, most lately as Senior VP and CIO of Qualcomm, the place she’s impressed a crew of two,000 IT professionals throughout the globe. Her management story is one in all braveness, confidence, culture-building, and perseverance. She has led complicated international organizations and pushed proactive enterprise methods which have persistently generated buyer, shareholder, and worker worth. By way of all of it, she says, one of many issues she’s most pleased with is the chance she’s needed to make a distinction, for patrons in addition to staff.
Mary is a champion of making and sustaining a various, inclusive office that empowers staff of all backgrounds. In 2019, she was acknowledged for her work to empower ladies in STEM with Athena’s 21st Annual Pinnacle Award within the “Particular person in Expertise” class. In our dialog for the CIO Whisperers podcast, she defined that she’s an advocate for inclusion not simply because it’s the appropriate factor to do, however as a result of it’s the crucial factor to do for the enterprise to thrive.
Mary’s additionally the type of chief who encourages the robust questions and difficult discussions as a result of she is aware of that’s the way you get to one of the best selections. It’s additionally the way you construct belief as a pacesetter. As she advised me, your credentials will get you the CIO job, however you continue to should earn your credibility with the crew.
Mary and I spent a couple of minutes after the podcast speaking some extra about her profession journey, her philosophy of business-first management and what it means to be an revolutionary anticipator. What follows is that off-air dialog, frivolously edited for size and readability.
Dan Roberts: You’ve constructed a private model for being a business-first chief. What does that imply, and the way do you go about doing it?