GenAI and Tech Skills Lead Surge in Workplace Learning, Udemy Q4 2023 Index Shows

MUMBAI: Udemy, an online skills marketplace and learning platform, released its Q4 2023 Global Workplace Learning Index today, a quarterly report highlighting emergent skills that are growing in demand as today’s workers navigate a fast-evolving work environment.
Drawing from the activity of nearly 16,000 Udemy Business customers worldwide, Udemy is uniquely equipped to provide insight into the emergent technological and professional skills in today’s workplace.These insights enable Udemy to arm organizations and learners with the information they need to stay ahead of trends and compete in a constantly evolving workplace.
The recent Q4 Index highlights the skills experiencing a substantial surge among Indian and global learners, with GenAI skills continuing to surge, suggesting an evolution in how workers are utilizing it. The following percentages reflect the highest increases in course consumption in India in Q4: LangChain with a 289% increase compared to Q3, ChatGPT with a 93% increase, and payments with a 93% increase.
Vinay Pradhan, Country Manager and Senior Director, India and South Asia at Udemy, said, “With more than 14 million Udemy learners in India, there is huge potential and demand for flexible and effective skills development. Growth in OpenAI’s ChatGPT and LangChain suggests that workers are moving from trying to understand what generative AI (gen AI) is to learning how they can apply it to their roles and businesses. As organizations continue to embrace the promise of GenAI and other fast-evolving innovations, it is even more imperative to develop skills more efficiently than ever before.”
“2023 was a year where trends around GenAI, hybrid work, building inclusive global workplaces, and macroeconomic uncertainty drove the consistent need to upskill across both technological and leadership capabilities,” said Greg Brown, President and Chief Executive Officer at Udemy. “Workers today need tech skills as much as they need soft, or power skills. Our Q4 Workplace Learning Index highlights how professionals are responding to, and meeting these demands, with surging interest in skills like chatbot development, listening, and customer service.”
The Udemy Global Workplace Learning Index uses data from thousands of Udemy Business customers worldwide. Location data is based on the country associated with the company. The skills data compares the consumption of courses in the Udemy Business collection from Q3 2023 to Q4 2023. Courses are associated with one or more topics, with a maximum of five topics per course. The trending skills that you see in the report are based on these topics. If a course covers multiple topics, consumption minutes are divided equally across all topics associated with the course.

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